Wilor Academy Maladministration Policy

Policy Statement

Wilor Academy is committed to maintaining the highest standards of integrity, fairness, and transparency in all aspects of its operations. This Maladministration Policy establishes the framework for preventing, detecting, and addressing maladministration within the organisation.

Definition of Maladministration

Maladministration refers to any act, omission, or irregularity that goes against established policies, procedures, ethical standards, or regulatory requirements, resulting in unfairness, impropriety, or harm to individuals or the institution.

Scope

This policy applies to all staff, students, contractors, and stakeholders associated with Wilor Academy. It covers all aspects of the organisation’s activities, including but not limited to teaching, assessment, administration, and decision-making processes.

Key Principles

➤ Prevention:

• • Wilor Academy is committed to preventing maladministration by establishing clear policies, procedures, and guidelines.
  •  Regular training and awareness programmes will be conducted to educate staff and stakeholders about the importance of ethical conduct and adherence to established protocols.

➤Detection:

• • Wilor Academy will implement robust monitoring and auditing mechanisms to detect any signs of maladministration.

• Staff members are encouraged to report any suspected maladministration through established reporting channels including whistle-blowing strategy, without fear of reprisal.

➤Investigation:

• • All allegations of maladministration will be thoroughly investigated by designated personnel.

• Investigations will be conducted impartially, respecting the principles of natural justice and procedural fairness.

2. Corrective Action:
   • Upon confirming instances of maladministration, Wilor Academy will take prompt corrective action to rectify the situation.

• Corrective measures may include disciplinary actions, process improvements, or any other actions deemed necessary.

3. Communication and Transparency:
   • Wilor Academy will communicate openly and transparently about any confirmed instances of maladministration, ensuring that affected parties are informed appropriately.

Roles and Responsibilities

1. Senior Leadership:
   • The senior leadership team is responsible for creating and maintaining a culture of integrity and compliance.
   • They will ensure the allocation of resources for training, monitoring, and investigation activities.

2. Staff:
   • All staff members are expected to familiarise themselves with this policy and adhere to its principles.
   • Staff members are obligated to report any suspected maladministration promptly.

3. Designated Investigators:
   • Designated investigators will be appointed to conduct impartial and thorough investigations into allegations of maladministration.
   • Investigators will prepare detailed reports and recommend appropriate corrective actions.

4. Quality Assurance Team:
   • The quality assurance team will monitor and audit processes to identify potential instances of maladministration.
   • They will work collaboratively with investigators to address any issues identified.

Review and Revision

This policy will be reviewed periodically to ensure its relevance and effectiveness. Any necessary revisions will be made in consultation with relevant stakeholders.

Published Date  :  November 2023
Reviewed By  :  Salma Ali
Date of Review : September 2024 
Date of Next Review : July 2025
Policy Number  : WAP033

Salma Ali
Principal